★★★★★
I highly recommend capital rooms as a company for renting in London. Having rented with a number of different companies and directly through agents in the past, I’ve gone through many of the common issues with renting and had accepted that it’s just the way the industry works. However, living in a Capital Rooms run property has completely changed my opinion and set the standard of exactly how simple it should be for renters. The rent is very fair in comparison to other properties in the area. Harry in Particular was brilliant with any problems with the house, often knowing what the issue was or what was causing it through email or a quick call. They would also organise one of their contractors to come round as soon as possible if required, often at times that suited our availability and all housemates were kept in the loop in regards to the time and date they’d be coming. The contractors themselves are always on time, explain what’s caused issues and how they can be prevented in the future. Nothing was ever too much for Capital rooms, including organising a gardener and a professional cleaner to visit fortnightly completely free of charge. Living in one of their properties took the hassle out of living in London and I always had the piece of mind that they genuinely cared for their tenants.